(Senior) Generative AI Engineer (f/m/d)

About Trusted Shops

Trusted Shops SE is shaping Europe's Community of Trust - a space where Businesses and Consumers connect with confidence, transparency, and security. Artificial Intelligence is a core driver of their future, powering solutions that solve complex challenges and create truly intelligent customer experiences.

Your Responsibilities

• Build production-ready GenAI systems: Train, fine-tune, and deploy models for business-critical use cases
• Develop autonomous AI agents: Design agents that make informed decisions, interact with users and systems, and integrate with tools and data sources
• Implement advanced RAG & multi-agent systems: Build Retrieval-Augmented Generation systems and orchestrate multi-agent workflows
• Create scalable AI services: Package models into reusable APIs and serverless architectures
• Integrate with enterprise platforms: Connect AI solutions with HubSpot, Salesforce, and other systems for workflow automation
• Ensure reliability, explainability & compliance: Deliver trustworthy, transparent, and compliant AI solutions
• Leverage cloud-native architectures: Work with AWS or other cloud platforms to build scalable AI pipelines

Your Profile

• Degree in Computer Science, Machine Learning, Data Science, or related field
• Proven experience deploying high-accuracy, scaled AI Systems in production
• Hands-on experience with Agentic AI and multi-agent orchestration
• Strong Python skills and experience with modern GenAI frameworks, vector databases, and embedding strategies
• Experience building robust APIs and serverless AI Services with async patterns, error handling, and scalability
• Practical experience with cloud AI/ML Services or equivalent cloud environments
• Data-driven and pragmatic mindset, delivering production-ready solutions with measurable impact
• Fluent in English; additional languages are a plus
• Collaborative, curious, and purpose-driven, ready to tackle complex AI challenges

What We Offer

• Hybrid work: Combine flexible remote work with team time in the office
• Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
• Permanent contract with Europe's trusted brand
• 28 vacation days + 2.5 additional days off at Christmas, New Years Eve and Carnival
• Buddy programme and individual training opportunities
• Team and unit events, free online and offline sports, fitness and health courses